Kazakhstan is introducing a new system to support people seeking employment. The Ministry of Labour and Social Protection of the Population is implementing a project called the Digital Employment Service to improve access to employment opportunities.

The main feature of the new approach is the early identification of potential job seekers, without waiting for them to contact career centres themselves. The ministry announced the initiative in an official statement on November 13.

Under the project, citizens will be able to access employment services through the Enbek.kz electronic labour exchange. With their consent, the system will automatically generate digital CVs containing information about their education, work experience and professional skills.

Artificial intelligence will also help identify suitable vacancies based on applicants’ qualifications and provide personalized recommendations. An AI assistant will communicate with job seekers via mobile phones, offering information about available positions, working conditions and professional training opportunities.

Career centre specialists will also play an important role in the new system. They will help applicants prepare CVs, submit job applications and contact employers. If a person fails to secure employment, specialists will identify the reasons and help develop a further action plan.

The project has been operating in the Pavlodar and Mangystau regions since July 2026. During this period, employment assistance measures have been provided to 59,200 people, while 7,500 citizens have found jobs. The ministry plans to gradually introduce the Digital Employment Service across all regions of Kazakhstan by the end of 2026.